Effective Date: 22/10/2024

At Muir Technology ('we,' 'our,' or 'us'), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our services, including software development, web development, and web design. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information

• Contact Information: Name, email address, phone number, and other contact details.
• Payment Information: Billing information, such as payment details, if you purchase our services.
• Professional Information: Company name, job title, and other details related to your professional role.

b. Non-Personal Information

• Technical Data: IP address, browser type, operating system, and website usage details.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activities on our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services.
• To communicate with you, including responding to inquiries and providing customer support.
• To process payments and manage billing information.
• To personalize your experience and improve the functionality of our website.
• To comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us with business operations, such as payment processing, hosting, or customer support.
• Legal Obligations: If required by law or to protect the rights, property, or safety of Muir Technology, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We take the security of your personal information seriously and use various measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access and Correction: You can request access to or correction of the personal information we hold about you.
• Data Deletion: You may request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us, and we will take steps to remove such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: info@muirtechnology.co.uk
• Phone: 07715 938017

By using our services, you acknowledge that you have read and understood this Privacy Policy.